Introduction
Welcome to SandyBrown. We are committed to providing our customers with a secure, convenient, and reliable payment experience when purchasing premium Race Cars, Golf Carts, and Toy Cars through our online store. This Payment Policy explains the payment methods we accept, how payments are processed, and the security measures we use to protect your information.
By placing an order with SandyBrown, you agree to the terms and conditions outlined in this Payment Policy.
Accepted Payment Methods
For your convenience, SandyBrown accepts the following payment methods:
- Visa
- Mastercard
- American Express
- Stripe
- Apple Pay
- Google Pay
All payments must be successfully authorized and verified before your order can be processed and shipped.
Secure Payment Processing
At SandyBrown, protecting your personal and financial information is one of our highest priorities. All transactions completed through our website are secured using SSL (Secure Socket Layer) encryption to help protect sensitive payment information during transmission.
We use trusted payment providers that follow industry-standard security practices. SandyBrown does not store complete credit card information on our servers, helping provide customers with a safer and more secure checkout experience.
Payment Authorization and Verification
Every order placed with SandyBrown is subject to payment authorization and verification by your selected payment provider.
For security reasons, additional verification may occasionally be required to confirm payment details. Orders that cannot be successfully verified may be delayed, held, or canceled.
Order Confirmation After Successful Payment
Once your payment has been successfully completed, you will receive an order confirmation email containing your purchase details.
If you do not receive your confirmation email after placing an order, please check your spam or junk email folder. If you still cannot locate it, contact our customer support team for assistance.
Pricing and Currency
All prices displayed on the SandyBrown website are listed in United States Dollars (USD).
Any applicable taxes, shipping charges, or additional fees will be clearly displayed during checkout before you complete your purchase.
Failed or Declined Payments
Payments may fail or be declined for several reasons, including:
- Incorrect payment information
- Expired payment cards
- Insufficient funds
- Bank restrictions
- Payment verification issues
If your payment is declined, please verify your payment details, try another accepted payment method, or contact your bank or payment provider for further assistance.
Refund Processing
If a refund is approved according to our return policy, it will be issued to the original payment method used for the purchase.
Refunds are processed within 1–2 business days after approval. Please note that your bank, credit card company, or payment provider may require additional time before the refunded amount appears in your account.
Fraud Prevention Policy
SandyBrown is committed to maintaining a safe and secure shopping environment for all customers. We use security measures to help detect and prevent unauthorized or fraudulent transactions.
We reserve the right to delay, cancel, or refuse orders that appear suspicious or cannot be verified. Additional information may be requested to confirm payment details when necessary.
Customer Support
If you have any questions regarding payments, billing, refunds, or this Payment Policy, our customer support team is available to assist you.
SandyBrown Customer Support
Phone: +1 602 288 7227
Email: support@sandybrown.com
Address:
1 N Central Ave #115
Phoenix, AZ 85004
United States
Business Hours:
Monday–Friday
9:00 AM–7:00 PM (USA Time)
Thank you for choosing SandyBrown. We appreciate your trust and are dedicated to providing a secure, transparent, and convenient payment experience for every customer.